FAQ

1. Are you Halal-certified?
No, we're not Halal-certified but we do not use pork or lard in any of our bakes.


2. Do you offer delivery or pickup options?
Yes, we offer both delivery and pickup. However, please note that we do not provide delivery or pickup options on Mondays. Thank you for understanding!


3. What are the self-pickup/ delivery hours?
- Self pick up: 12pm to 8pm
- Delivery: 11am to 7pm


4. What is the self-pickup address?
The Commerze @ 1 Irving Place #01-31 s369546 (The Boneless Kitchen, yes it's a Korean Restaurant) 3-5 mins away from Tai Seng MRT


5. Can I place an order in advance for a special occasion or event?
Absolutely! We accept advance orders for birthdays, weddings, and other special events. Contact us with your requirements, and we'll be happy to assist you!


6. What's the shelf life of your products?
- Brownies: 5 days in the fridge
- Macarons: 5 days in the fridge
- Cookies: 5 days in an airtight container (room temperture or fridge is fine)
- Tarts: 5 days in fridge
- Cupcakes: 3 days in the fridge
- Bento cake: 3 days in the fridge (Bring to room temp for 15–20 mins before eating)
- Cake: 3 days in fridge (Bring to room temp for 15–20 mins before eating) 


7. Are your brownies best eaten cold or hot?
Our brownies are best eaten cold! But feel free to pop them in the mircowave if you like them hot (:


8. Do I need to heat up the cookies before eating?
Yes! Heating up the cookies is recommended for an extra delectable experience. This will enhance the flavor and give you that fresh-from-the-oven goodness. Enjoy!


9. Can I place order directly with you if I have more than 10 delivery addresses?
Yes! Please whatsapp us at 96694399 to place your orders (:


10. Do you accept bulk/ corporate/ event and customisation order?
Yes! Please feel free to contact us at 96694399 if you would like to place an order or have any inquiries (:


11. What's your return or refund policy?
Due to the perishable nature of our products, we don't offer returns or refunds after goods are delivered. However, we're committed to ensuring your satisfaction, so please reach out if you have concerns.


12. Can you deliver to hotels, office buildings, or shopping malls?
Yes, but only to the drop-off point.
We don’t deliver directly to hotel rooms, office floors, or shop units. Please be on standby and contactable to receive your order.